Good design makes it immediately obvious to anyone what a
tool does and how to use it. Why do people navigate impossibly nested folder in
their file system? Or click through a series of menu choices to change a
setting? Whose fault is it when users push the handle they’re supposed to pull.
People shouldn’t have to do some complex rituals to use their tools. They
should be instantly familiar. Procrustes’s bed cripples the unfortunate
travelers that sleep upon it. That is the horror that awaits the unwitting
users of arrogant or thoughtless design. Man must not serve his machines.
No comments:
Post a Comment